Carpet Smart at 1888 Niagara Falls Boulevard, Tonawanda, New York.

The absolute worst customer service I have ever received. I put down $800 cash and Waited four days to hear from the installer, when I was told “a couple days “ and even then, I had to call and request for someone to come and measure. Their measurements were not even close to accurate increasing my estimate by more than $700. I then requested another installer to remeasure, waited three days and never heard from the second installer, so I went to get a refund and was told that I would have to wait 7-10 days. This is not a way to run a business!