Dick's Bicycle Shop at 781 Niagara Street, Tonawanda, New York.

Knew about reviews in advance, but, could they be that bad! YES. Went on a Sunday with a rim to be repaired, rim pulled out of my hand, taken to a "technician", without him even looking was told it's cracked. Asked to show me and couldn't, was told to go into repair area while the non existent crack was trying to be found. This is the point were "Dick" comes unglued and starts shouting at me about being there. Tried to explain I was told to be there by employee who remained silent though this. Was told it's his store that's why, which is correct. So best course of action was to take part and leave. These people are insane and reviews should be paid attention too. In my opinion, avoid this store at all costs.