Paradise Lane Apartments at 80 Paradise Lane, Tonawanda, New York.

Sadly, we had to become renters after our home sold as we are awaiting to close on another home. We moved in on October 23, 2017 and had carpets cleaned on three different occasions due to deep soiled stains; still not clean Nov 14, 2017, microwave only 50% of buttons work; today installing a new replacement microwave, refrigerator leaking water; repaired twice and finally fixed, bathroom vent remains clogged but Dave (maintenance) said it works properly... until a different maintenance worker placed a lighter up to vent and witnessed nothing happening at all; flame did not move, non-stop barking; some pets truly suffer from separation anxiety disorder, and hallways smell of pure sewage.

On a positive note... most of the workers/employees are outstanding, but it’s the one or two that can hurt your brand. Evidently, Morgan Properties isn’t concerned about their brand, especially if every apartment building has unresolved maintenance issues as ours. You know it’s bad, when employees; the outstanding/exceptional ones, blame Morgan Properties for showing total disregard, not providing funds, to address, fix, & repair issues in a timely manner. I witnessed a maintenance worker turn his keys in and quit without advance notice. Sad to say... if your employees are not happy, can you expect tenants to be happy?